W
Velvet Ribbon 3 Metre Length Beautiful good quality ribbon. The colour sage is lovely.
Delivery
Delivery and Returns
We want your order to be with you as soon as possible, we aim to dispatch your order within 3-5 working days. Your order will be sent via Royal Mail 2nd class standard service. Larger orders will be dispatched with DPD or DHL.
Delivery prices are calculated at checkout and are based on the size and weight of your order. We reserve the right to refuse to deliver any order at anytime.
| UK Mainland Delivery Charges | |
| Small Item Delivery | £4.95 |
| Mirrors & Artwork | £25.00 |
| Furniture | £30.00 |
| Northern Ireland Mainland Delivery Charges | |
| Small Item Delivery | £10.95 |
| Mirrors & Artwork | Not Available |
| Furniture | Not Available |
| Isle of Man Mainland Delivery Charges | |
| Small Item Delivery | £45.00 |
| Mirrors & Artwork | Not Available |
| Furniture | Not Available |
| Ireland Mainland Delivery Charges | |
| Small Item Delivery | £25.00 |
| Mirrors & Artwork | Not Available |
| Furniture | Not Available |
| Channel Island Delivery Charges | |
| Small Item Delivery | £19.95 |
| Mirrors & Artwork | Not Available |
| Furniture | Not Available |
If Your Item is Faulty
Please don't worry! Email us at contactus@tillyandtedhome.co.uk with photos of the damage. We'll happily arrange a replacement for you.
Furniture Delivery
Our Furniture Range is available for delivery with 2 - 4 weeks. Most items are sent directly from our partner manufactures once the item is dispatched and ready for delivery you will be contacted by our delivery partner who will arrange a convenient date and time for you to take delivery of your order. Standard Furniture delivery charge is £30.
Please note: Ensure prior to ordering your furniture it will fit in your home, through the door, through narrow hallways or up the stairs where applicable.
Items that cannot be delivered owing to size restrictions and access and are therefore returned to us may incur a restocking fee and the cost of the delivery withheld from any refund.
We do not deliver furniture worldwide.
We deliver to Mainland UK only.
Furniture Returns
Large items must be returned in all protective materials used in the original packaging. All goods are your responsibility until they reach our warehouse it is essential that you ensure you package your return to prevent any damage to the items or boxes.
If the item is damaged on its return journey to us due to poor packaging, we will make decision at our discretion as to whether we…
If the item is damaged on its return journey to us due to poor packaging, we will make decision at our discretion as to whether we…
- Return the item to you
- Offer a partial refund if we believe the item can be sold at a perfect imperfect sale price
- Provide a partial or full credit note.
Items without their original packaging will NOT be accepted.
Return an item within our 14-day returns period, just email us within 14 days of delivery. Please note that when you are returning an item all shipping charges are deducted from your refund. Both the delivery charge and the return charge.